Terms and Conditions

Introduction

Welcome to Debra Braids and Wigs! By accessing or using our website, services, or purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our platform.

1. General Terms

1.1 These Terms and Conditions govern your use of our website and services.
1.2 By using our website, you confirm that you are at least 18 years old or have parental consent to access our services.
1.3 We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on our website.

2. Products and Services

2.1 We strive to provide accurate descriptions of our products. However, slight variations in color, texture, or design may occur due to production or screen differences.
2.2 All products are subject to availability. We reserve the right to discontinue any product without prior notice.
2.3 Custom orders are non-refundable once production has begun unless otherwise agreed.

3. Pricing and Payments

3.1 All prices are listed in GBP (£) and include VAT where applicable.
3.2 Payments must be completed at the time of purchase. We accept [Payment Methods, e.g., credit/debit cards, PayPal, etc.].
3.3 Any additional fees, such as shipping costs, will be clearly displayed during checkout.

4. Shipping and Delivery

4.1 Orders are processed within 3-5 business days.
4.2 Delivery times depend on your location and the shipping method selected.
4.3 We are not liable for delays caused by postal services, courier companies, or customs processes.
4.4 International shipments may incur customs duties or taxes, which are the buyer’s responsibility.

5. Returns and Refunds

5.1 You have the right to cancel your order within 14 days of receiving the goods, in line with UK Consumer Contracts Regulations.
5.2 Items must be returned in their original, unworn, and undamaged condition for a refund.
5.3 Refunds will be processed to the original payment method within 14 days of receiving the returned item.
5.4 Custom-made or personalised items are non-refundable unless faulty.

6. Intellectual Property

6.1 All content on our website, including text, images, logos, and designs, is the property of Debra Braids and Wigs and is protected under UK copyright and trademark laws.
6.2 You may not reproduce, distribute, or use any content from our website without prior written consent.

7. Limitation of Liability

7.1 Debra Braids and Wigs is not liable for any direct, indirect, or consequential damages arising from the use of our products or website.
7.2 We are not responsible for damages resulting from improper use or care of our products.

8. User Responsibilities

8.1 You agree to provide accurate and complete information when creating an account or making a purchase.
8.2 You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Debra Braids and Wigs
Email: support@debrabraidandwigs.com
Phone: +447424340908